Comunicação e saúde: um guia digital de orientação sobre a coleta e armazenamento do leite materno em ambiente domiciliar para doação.

Abstract

The present study aims to develop a digital guide entitled "Nurturing Lives: A Digital Guide for Breast Milk Collection and Storage in the Comfort of Home," with the purpose of providing guidance on breast milk collection and storage in a home environment, seeking to optimize communication between healthcare professionals and donor mothers, as well as reduce losses. The research adopted a methodology that included a literature review, document analysis, participant observation, data collection through a questionnaire, and the analysis and interpretation of the collected data. Both healthcare professionals and donor mothers participated in the study, providing a comprehensive view of communicative practices in this context. The Human Milk Bank (HMB) at the University Hospital of the Federal University of Maranhão (HU-UFMA) was selected as the empirical field for the research, focusing on the relationship between healthcare professionals and lactating donor mothers in a home environment, grounded in the principles of dialogical communication proposed by Paulo Freire. The main results highlighted communication gaps, emphasizing the importance of active listening during interactions between professionals and donor mothers through messaging applications. As a practical result, an educational product was developed, aiming to provide clear and objective information, enabling mothers to make informed decisions regarding the breast milk collection and storage process, facilitating dialogue with the healthcare team to address any potential questions.